The Quote/Order Process

All orders in DPS begin their lives as "estimates" or quotes.

Virtually every ebook conversion project is unique in some respect, so most require some exchange/communication before a final quote can be provided. For example, source files may need to be examined for variables or special cases (such as "complexity" factors with Accessible formats) before accurate quotes can be provided.

To facilitate this exchange of information, clients will receive a "Confirmation Notice" after clicking the "Initiate Order" button on the cart. This sets up an email thread on which we will provide a quote, perhaps after a Q&A exchange.  There is one thread (or ticket) per title, so a record is preserved. 

Step by Step (see below:)

1. Create a record for the title in the Title List.

2. Place the title in the cart and select one or more "Formats and Services" for which a quote is required.

3. Click "Initiate Order" 

There is no charge for "Request Quote" 

In order to supply a quote we often need to see source files (InDesign, PDF or ePub) for each title, or at least representative samples. 
To submit these, use the "Upload Source Files" button found on each title record.

You will then receive an email response establishing the project, and prices will be provided after the source file has been examined. 

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